Introduction
What makes a negotiation complex?
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1. Multiparty Negotiations
Coordinating negotiation teams
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Handling multiple negotiation partners
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Using agents in negotiation
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Communicating with constituents during negotiation
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International negotiation
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2. Long-Term Orientation
Maintaining relationships while negotiating price
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Managing relationships away from the table
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3. Complicated Planning
Making the first offer when negotiating
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Making multiple opening offers
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Understanding psychological traps when negotiating
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4. Personal Demeanor
Is it best to be nice or be aggressive when negotiating?
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Handling tough negotiators
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Gender and negotiation
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Conclusion
Experimenting with strategies
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