Introduction
Training and internal buy-in
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Learning’s role in performance improvement
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1. Identifying the Primary Internal Stakeholders
Strategic management expectations
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Employee focus and expectations
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2. Management Expectations
How leaders view training
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Answering the financial questions
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Answering the performance expectations
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3. Operational Expectations
Addressing operational primary needs
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Answering the five key operational concerns
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4. Getting Learning on the Decision Radar
Leveraging RADAR to support elearning
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RADAR’s relationship to three-level stakeholders
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