1. Developing Effective Managers
Current state of management
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What makes a great manager
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How managers view themselves
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What managers seek from employers
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2. Different Ways to Develop Managers
Management development outside the classroom
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Coaching versus mentoring
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Leadership development: Internal versus external resources
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How to get managers to take control of their learning
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3. Creating a Management Training Strategy
Topics to include when developing leaders
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Five skills every manager needs to master
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How to prepare first-time managers
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How to support experienced managers
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4. Assessing Your Management Development Program
Measuring the effectiveness of your program
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Pinpointing the cause of management development failures
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Three mistakes organizations make when developing managers
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