Introduction
Inside sales in today's complex selling landscape
()
1. First Impressions That Improve Response Rates
Three ingredients to a perfect introduction
()
Don't waste the live call: Opening statements that earn time
()
2. Navigational Tactics
Today's customers are in charge
()
Avoiding powerless prospects
()
Chasing the maybe
()
Selling to the B2B buying committee
()
3. Building Trust and Uncovering Needs: One Question at a Time
Negative and positive questioning
()
Questions to build trust with your prospect
()
Active listening through paraphrasing
()
4. Handling Objections
Confronting the tidal wave of objections
()
Objection rebuttals
()
5. A Day in the Life of an Inside Salesperson
Establishing your non-negotiable time
()
Rev up your tool fuel
()
Conclusion
Refine your craft for a new level of sales excellence
()
Ex_Files_Inside_Sales.zip
(223 KB)