Introduction
A guide to content strategy
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1. Content Strategy: An Introduction
What is content strategy?
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What is "content"?
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The problem we are trying to solve
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Core resource: An example project
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2. The Content Strategy Process
The components of content strategy
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A holistic approach to content strategy
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Key driving questions
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3. Users, Motivations, and Goals
Users, motivations, and goals for the project
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Content strategy for the people
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Identify and understand stakeholders
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Define an audience
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Understanding context
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Develop fact-based personas
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Extend personas with empathy maps
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4. Analysis and Structure
Information architecture and wireframing
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Substance and structure
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The quantitative content audit
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The qualitative content audit
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Content models
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Scenarios and activity flows
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Analysis and structure for the project
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5. Guides, Templates, and Workflows
Voice and tone
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Guides, templates, and workflows for the project
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Guides, templates, and workflows
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Style guides
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Examples and templates
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Workflows
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6. Creation and Management
Governance and ownership
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Who creates the content?
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Budgeting and advocacy
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Measuring success
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Conclusion
Get the ball rolling
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Ex_Files_UX_Foundations_Content_Strategy_Q4_2022.zip
(549 KB)