Introduction
A guide to content strategy
()
1. Content Strategy: An Introduction
What is content strategy?
()
What is "content"?
()
The problem we are trying to solve
()
Core resource: An example project
()
2. The Content Strategy Process
The components of content strategy
()
A holistic approach to content strategy
()
Key driving questions
()
3. Users, Motivations, and Goals
Content strategy for the people
()
Identify and understand stakeholders
()
Define an audience
()
Understanding context
()
Develop fact-based personas
()
Extend personas with empathy maps
()
Users, motivations, and goals for the project
()
4. Analysis and Structure
Substance and structure
()
The quantitative content audit
()
The qualitative content audit
()
Content models
()
Scenarios and activity flows
()
Information architecture and wireframing
()
Analysis and structure for the project
()
5. Guides, Templates, and Workflows
Guides, templates, and workflows
()
Voice and tone
()
Style guides
()
Examples and templates
()
Workflows
()
Guides, templates, and workflows for the project
()
6. Creation and Management
Governance and ownership
()
Who creates the content?
()
Budgeting and advocacy
()
Measuring success
()
Conclusion
Get the ball rolling
()
Ex_Files_UX_Foundations_Content_Strategy_Q4_2022.zip
(549 KB)