Introduction
Welcome to HR
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Using the course exercise files
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1. The Basics of Administrative HR
Understand the role of administrative HR
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Treat employees as customers
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Build trust with employees
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Conduct an HR audit
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2. Administrative Duties
How to classify employees
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Compensation and benefits
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Company policies and the handbook
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Recordkeeping and personnel files
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Overview of compliance
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3. Recruitment and Selection
Write a job description
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Recruiting
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Prepare for the interview
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Communication skills for effective interviewing
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Diversity in the hiring process
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Hiring the selected candidate
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4. Employee Performance
Overview of the performance process
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Conduct performance evaluations
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Employee training and development
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Discipline an employee
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Take grievances
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Exiting employees
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Ex_Files_Administrative_Human_Resources_2023.zip
(413 KB)
Glossary_Administrative_Human_Resources_2023.zip
(22 KB)