Introduction to Compassionate Directness
Arianna Huffington on compassionate directness
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1. Overview
Frame the issue
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Why this matters
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What's at stake
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2. Effective Communication
Evaluating your style
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How to communicate
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Mindful communication
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3. The Cost of Indirectness
The burden of indirectness
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4. Building Trust
The importance of trust in a relationship
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5. Feedback
What is feedback and why is it important?
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6. Building a Compassionately Direct Culture
Key takeaways
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Conclusion
Conclusion by Arianna Huffington
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Glossary_Compassionate_Directness.zip
(1000 KB)