به خودتان کمک کنید: هفتگی نکات فنی

مدرس Dan Gookin

انتشار 2018/09/05

به‌روز‌رسانی 2024/05/08

مدت زمان 11h 50m

سطح مبتدی

فایل تمرینی ندارد

آموزش Help Yourself: Tech Tips Weekly

برای مسائل اساسی IT، اکثر کاربران ترجیح می دهند به خودشان کمک کنند. اگر شما علاقه مند به عیب یابی مشکلات رایانه خود هستید، این مجموعه پاسخگوست. این نکات به همان اندازه برای کاربران نهایی، مشاغل کوچکی که IT خود را انجام می دهند و میزهای کمک فناوری اطلاعات سازمانی که می خواهند بلیط های خدمات سطح 1 را کاهش دهند مفید است. مدرس Dan Gookin بر روی رایانه شخصی ویندوز تمرکز می کند و موضوعات مربوط به سخت افزار، شبکه، امنیت و خود سیستم عامل را پوشش می دهد. هیچ دانش قبلی لازم نیست.از آنجایی که این سریال در حال انجام است، بینندگان گواهی پایان کار را دریافت نخواهند کرد.

Self Service Technical Support Troubleshooting

1. Operating System

Dealing with a bad sign-in ()

Doing a Windows checkup ()

Recovering a deleted file ()

Locating a lost file ()

Rolling back an update ()

Fixing a full hard drive ()

Controlling the taskbar ()

Speeding up a slow computer ()

Uninstalling software ()

Mapping a network drive ()

Managing desktop icons ()

Configuring system updates ()

Formatting media ()

Setting laptop power options ()

Setting desktop power options ()

Dealing with an unknown file type ()

Restarting the operating system ()

Renaming a group of files ()

Opening an unknown file attachment ()

Knowing when to call for help ()

2. Networking

Finding the PC's IP address ()

Understanding networking terms ()

Reviewing network layout ()

Troubleshooting the network connection ()

Managing Wi-Fi networks ()

Restarting the network ()

Checking network privacy ()

Accessing a shared folder ()

Sharing a folder ()

Updating the Wi-Fi password ()

Checking your internet speed ()

Mapping a network drive ()

Working with a flakey Wi-Fi connection ()

3. Security

Being password smart ()

Updating your password ()

Spotting a secure website ()

Recognizing a phishing attack email ()

Clearing the browser history ()

Reviewing Wi-Fi security options ()

Managing online passwords ()

Disabling Windows remote desktop access ()

Running Windows Defender ()

Understanding website certificates ()

4. Hardware

Checking a bad keyboard or mouse ()

Understanding PC sound connections ()

Turning off a stubborn computer ()

Identifying odd computer noises ()

5. Microsoft Office

Disabling the backstage ()

Showing (and hiding) the ribbon ()

Selecting another printer ()

Repairing an Office installation ()

Updating the Quick Access Toolbar ()

Excel: Freezing rows or columns ()

Excel: Understanding hash errors ()

Excel: Using the single quote ()

PowerPoint: Starting a presentation ()

PowerPoint: Move around a presentation ()

PowerPoint: Create a slideshow video ()

PowerPoint: Slideshow tips ()

Word: Centering a page ()

Word: Adding a page border ()

Word: Changing the default font ()

Word: Removing the last blank page ()

Word: Rotating a single page ()

Word: Restoring the Save All command ()

Word: Setting tab stops ()

6. Windows 10

Creating a new task view ()

Changing AutoPlay behavior ()

Pruning recent file lists ()

Reviewing keyboard shortcuts ()

Configuring Windows 10 sync ()

Arranging windows ()

Saving your eyes with dark mode ()

Using night light ()

Ratcheting up privacy protection ()

Understanding Quick Access ()

7. Troubleshooting

Accepting why things go wrong ()

Checking the hardware ()

Locating troubleshooting tools ()

Using the Task Manager ()

Activating File History ()

Reviewing events ()

Recovering an earlier version of a file ()

Restoring files from a backup ()

Setting a restore point ()

Using system restore ()

8. Laptop Assistance

Preparing for a road trip ()

Going on the road ()

Configuring the power buttons ()

Adding a full-size monitor and keyboard ()

Entering tablet mode ()

Connecting to a projector ()

Exploring keyboard secrets ()

Working with the touch keyboard ()

Protecting your laptop ()

Connecting to a VPN ()

9. Shortcuts and Time-Savers

Pinning items to the taskbar ()

Adding the address bar ()

Sending favorites to the desktop ()

Changing file association ()

Safely removing external storag ()

Recognizing USB colors ()

Launching a program at startup ()

Using pins for popular files ()

Useful keyboard and mouse shortcuts ()

Panic-driven keyboard shortcuts ()

10. Images and Graphics

Fixing a photo ()

Changing image file formats ()

11. PC Performance

Monitoring performance ()

Disabling Windows background services ()

Understanding memory leaks ()

Stopping a stuck program ()

Using file and drive compression ()

Adding a second hard drive ()

Adding more memory ()

Disabling startup programs ()

Improving hard drive performance ()

Reviewing system performance ()

12. Storage Management

Looking at storage ()

Visiting the Disk Management console ()

Preparing a new drive ()

Partitioning a new drive ()

Repartitioning a drive ()

Extending and shrinking partitions ()

Creating a mirrored volume ()

Formatting and reformatting media ()

Reassigning drive letters ()

Mounting an external drive ()

13. File Management

Creating files, rules, and limitations ()

Organizing files in folders ()

Moving and duplicating files ()

Working with removable storage ()

Archiving files and folders ()

Deleting and recovering files ()

Creating a shortcut ()

Starting a new item ()

Opening a file with a specific program ()

Marking files as read-only or hidden ()

14. General Computer

Locking the PC ()

Stopping a print job ()

Adding more USB devices ()

Buying a new PC or laptop ()

Using a UPS ()

Updating the graphics driver ()

Starting the Windows recovery environment ()

Entering safe mode ()

Using a foreign-language keyboard ()

Applying BitLocker protection ()

15. Acrobat and PDF Tips

PDF tips and tricks ()

Filling in and signing a PDF form ()

Working with PDF files on the web ()

Creating a PDF ()

Creating a PDF form ()

Exporting a PDF to Microsoft Office ()

Securing a PDF ()

PDF troubleshooting ()

16. Excel Help

Handy Excel keyboard shortcuts ()

Creating an instant table in Excel ()

Dealing with cell references in Excel ()

Sizing rows and columns in a worksheet ()

Naming cells ()

Creating a drop-down list ()

Working with text ()

Using the LOOKUP formulas ()

Modifying a chart ()

Merging Excel and Word ()

17. Web Browser Tips

Selecting the perfect browser ()

Choosing a search engine ()

Setting site permissions ()

Opening a group of bookmarks ()

Managing Chrome extensions ()

Customizing the browser ()

Changing the web page view ()

Configuring multiple browser accounts ()

Dealing with cookies ()

Browsing privately ()

18. Windows 11 Upgrade

Qualifying for the Windows 11 upgrade ()

Checking for Windows 11 updates ()

Clearing a stuck Windows update ()

Reviewing Windows 11 changes ()

Checking out the widgets ()

Exploring files in Windows 11 ()

Accessing the Windows 11 shortcut menu ()

Reviewing the Windows 11 taskbar corner ()

Setting display options in Windows 11 ()

Using Linux in Windows 11 ()

Discovering Windows 11 backup options ()

19. Workplace IT Help Desk

Using the office printer ()

Creating an Outlook contact group ()

Creating a shared calendar in Outlook ()

Sharing a calendar event in Outlook ()

Archiving email in Outlook ()

Dealing with suspect email in Outlook ()

Creating a junk email rule in Outlook ()

Keeping your account secure ()

Maximizing an online meeting ()

20. Microsoft Online

Installing and using OneDrive ()

Exploring OneDrive files online ()

Sharing a OneDrive file or folder ()

Confirming the file is saved to the cloud ()

Accessing Microsoft 365 ()

Using Microsoft Word online ()

Working in Excel Online ()

Using Microsoft PowerPoint Online ()

Exploring the online version of Outlook ()

Getting feedback in Office ()

Tracking changes in Word ()

Comparing document versions ()

Reviewing document history in OneDrive ()

21. Simple Hardware Upgrades

Replacing a keyboard or mouse ()

Adding a second monitor ()

Going wireless ()

Adding a Wi-Fi adapter ()

Connecting and using a webcam ()

22. Computer Help and Support

Signing into Windows ()

Repairing Windows ()

Controlling the taskbar ()

Speeding up a slow computer ()

Uninstalling software ()

Configuring Windows updates ()

Setting laptop power options ()

Disabling remote desktop access ()

Arranging windows ()

Reassociating files ()

Optimizing the start menu ()

Troubleshooting Bluetooth ()

Applying a desktop theme ()

Scanning a document ()

Linking your phone to Windows ()

Checking system requirements ()

23. Windows Tricks

Saving a web page address ()

Using the character map ()

Copying text between apps ()

Taking a screenshot ()

Printing a list of files ()

Accessing the character palette ()

Typing with your voice ()

Using the cloud clipboard ()

Exploring calculator features ()

Magnifying the screen ()

Focusing on your work ()

Viewing the desktop ()

Changing the input language ()

Curtailing Windows notifications ()

Finding all your apps ()

24. Productivity Tips

Using accelerator keys ()

Organizing the desktop ()

Setting reminders ()

Sticky notes ()

Quick launch shortcuts ()

Naming files for organization ()

Cleaning a crowded folder ()

Using templates ()

Timing your distractions ()

Consolidating app tasks ()

25. Help for older computers

Cleaning out the box ()

Adding or replacing memory ()

Upgrading primary storage ()

Adding external storage ()

Purging old programs ()

Deleting files you no longer need ()

Archiving and cleaning storage ()

Replacing the computer ()

26. Fixing PC Problems

Avoiding interruptions and distractions ()

Finding recently opened files ()

Missing internet connection ()

Dealing with downloads ()

Rescuing a dying battery ()

Crashing programs ()

Vanishing work and disappearing data ()

Forgetting passwords ()

Hearing silence ()

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