1. Operating System
Dealing with a bad sign-in
()
Doing a Windows checkup
()
Recovering a deleted file
()
Locating a lost file
()
Rolling back an update
()
Fixing a full hard drive
()
Controlling the taskbar
()
Speeding up a slow computer
()
Uninstalling software
()
Mapping a network drive
()
Managing desktop icons
()
Configuring system updates
()
Formatting media
()
Setting laptop power options
()
Setting desktop power options
()
Dealing with an unknown file type
()
Restarting the operating system
()
Renaming a group of files
()
Opening an unknown file attachment
()
Knowing when to call for help
()
2. Networking
Finding the PC's IP address
()
Understanding networking terms
()
Reviewing network layout
()
Troubleshooting the network connection
()
Managing Wi-Fi networks
()
Restarting the network
()
Checking network privacy
()
Accessing a shared folder
()
Sharing a folder
()
Updating the Wi-Fi password
()
Checking your internet speed
()
Mapping a network drive
()
Working with a flakey Wi-Fi connection
()
3. Security
Being password smart
()
Updating your password
()
Spotting a secure website
()
Recognizing a phishing attack email
()
Clearing the browser history
()
Reviewing Wi-Fi security options
()
Managing online passwords
()
Disabling Windows remote desktop access
()
Running Windows Defender
()
Understanding website certificates
()
4. Hardware
Checking a bad keyboard or mouse
()
Understanding PC sound connections
()
Turning off a stubborn computer
()
Identifying odd computer noises
()
5. Microsoft Office
Disabling the backstage
()
Showing (and hiding) the ribbon
()
Selecting another printer
()
Repairing an Office installation
()
Updating the Quick Access Toolbar
()
Excel: Freezing rows or columns
()
Excel: Understanding hash errors
()
Excel: Using the single quote
()
PowerPoint: Starting a presentation
()
PowerPoint: Move around a presentation
()
PowerPoint: Create a slideshow video
()
PowerPoint: Slideshow tips
()
Word: Centering a page
()
Word: Adding a page border
()
Word: Changing the default font
()
Word: Removing the last blank page
()
Word: Rotating a single page
()
Word: Restoring the Save All command
()
Word: Setting tab stops
()
6. Windows 10
Creating a new task view
()
Changing AutoPlay behavior
()
Pruning recent file lists
()
Reviewing keyboard shortcuts
()
Configuring Windows 10 sync
()
Arranging windows
()
Saving your eyes with dark mode
()
Using night light
()
Ratcheting up privacy protection
()
Understanding Quick Access
()
7. Troubleshooting
Accepting why things go wrong
()
Checking the hardware
()
Locating troubleshooting tools
()
Using the Task Manager
()
Activating File History
()
Reviewing events
()
Recovering an earlier version of a file
()
Restoring files from a backup
()
Setting a restore point
()
Using system restore
()
8. Laptop Assistance
Preparing for a road trip
()
Going on the road
()
Configuring the power buttons
()
Adding a full-size monitor and keyboard
()
Entering tablet mode
()
Connecting to a projector
()
Exploring keyboard secrets
()
Working with the touch keyboard
()
Protecting your laptop
()
Connecting to a VPN
()
9. Shortcuts and Time-Savers
Pinning items to the taskbar
()
Adding the address bar
()
Sending favorites to the desktop
()
Changing file association
()
Safely removing external storag
()
Recognizing USB colors
()
Launching a program at startup
()
Using pins for popular files
()
Useful keyboard and mouse shortcuts
()
Panic-driven keyboard shortcuts
()
10. Images and Graphics
Fixing a photo
()
Changing image file formats
()
11. PC Performance
Monitoring performance
()
Disabling Windows background services
()
Understanding memory leaks
()
Stopping a stuck program
()
Using file and drive compression
()
Adding a second hard drive
()
Adding more memory
()
Disabling startup programs
()
Improving hard drive performance
()
Reviewing system performance
()
12. Storage Management
Looking at storage
()
Visiting the Disk Management console
()
Preparing a new drive
()
Partitioning a new drive
()
Repartitioning a drive
()
Extending and shrinking partitions
()
Creating a mirrored volume
()
Formatting and reformatting media
()
Reassigning drive letters
()
Mounting an external drive
()
13. File Management
Creating files, rules, and limitations
()
Organizing files in folders
()
Moving and duplicating files
()
Working with removable storage
()
Archiving files and folders
()
Deleting and recovering files
()
Creating a shortcut
()
Starting a new item
()
Opening a file with a specific program
()
Marking files as read-only or hidden
()
14. General Computer
Locking the PC
()
Stopping a print job
()
Adding more USB devices
()
Buying a new PC or laptop
()
Using a UPS
()
Updating the graphics driver
()
Starting the Windows recovery environment
()
Entering safe mode
()
Using a foreign-language keyboard
()
Applying BitLocker protection
()
15. Acrobat and PDF Tips
PDF tips and tricks
()
Filling in and signing a PDF form
()
Working with PDF files on the web
()
Creating a PDF
()
Creating a PDF form
()
Exporting a PDF to Microsoft Office
()
Securing a PDF
()
PDF troubleshooting
()
16. Excel Help
Handy Excel keyboard shortcuts
()
Creating an instant table in Excel
()
Dealing with cell references in Excel
()
Sizing rows and columns in a worksheet
()
Naming cells
()
Creating a drop-down list
()
Working with text
()
Using the LOOKUP formulas
()
Modifying a chart
()
Merging Excel and Word
()
Web Browser Tips
Selecting the perfect browser
()
Choosing a search engine
()
Setting site permissions
()
Opening a group of bookmarks
()
Managing Chrome extensions
()
Customizing the browser
()
Changing the web page view
()
Configuring multiple browser accounts
()
Dealing with cookies
()
Browsing privately
()
Windows 11 Upgrade
Qualifying for the Windows 11 upgrade
()
Checking for Windows 11 updates
()
Clearing a stuck Windows update
()