1. The What and Why of Cross-Functional Teams
What is a cross-functional team?
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The kinds of cross-functional teams
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Cross-functional team composition
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When to use a cross-functional team
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Cross-functional team advantages
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Challenges of building the team
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2. The Cross-Functional Team Leader
Leadership skills required
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Setting direction
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Gathering resources
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Allocating and prioritizing work
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Managing execution and performance
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Motivating people
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Resolving conflict
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Developing people
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3. Cross-Functional Team Communication
Identifying possible problems
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Facilitating communication
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Leading effective meetings
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Communicating in a team
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4. Resolving Cross-Functional Team Conflict
Common types of conflict
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Conflicting priorities
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Conflicting ideas
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Conflicting work styles
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Conflicting personalities
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Conflicting performance
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What conflict can look like
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Glossary_Managing_a_Cross_Functional_Team.zip
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