Introduction
Marketing to a new generation
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1. Who Is Gen Z?
What makes up a generation?
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Gen Z's events and conditions
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2. Physical Meets Digital: Phigital
Digital pioneers vs. digital natives
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It's not just how you say it—it's how you see it
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In store and online for Gen Z
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3. Hyper Custom
Stand out, don't fit in: Why Gen Z creates its own brand
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Experiences vs. items: How Gen Z consumes
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What to post and where: Gen Z and social media
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4. Realistic
Micro-influencers: Gen Zers needs to see themselves
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Price matters to Gen Z
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5. Weconomist
The sharing economy: Gen Z's definition
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Meaning isn't enough: Gen Z cares about cause and quality
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6. Fear of Missing Out (FOMO)
Buy one, get one (BOGO): Classic marketing that still works with Gen Z
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Eight seconds: Gen Z's attention span
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7. Do It Yourself (DIY)
Selling to Gen Z's side hustle
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Let Gen Z participate
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8. Driven
#humblebrag: Gen Z likes winners
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Minimum viable product (MVP): Gen Z wants to be first to market
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