Introduction
Introduction to managing conflict
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Understand how psychological needs drive conflict
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Our three primary needs: Security, agency, and value
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Recognize the three types of conflict
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1. The Internal Dimension
Use cognitive tools to manage internal conflict
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Practial exercises to manage internal conflict
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Manage internal conflict through physical regulation
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Recognize and reshape your beliefs about conflict
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2. The Interpersonal Dimension
Recognize how primary needs impact interpersonal conflict
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Manage interpersonal conflict with communication strategies
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Manage interpersonal conflict through relational dynamics
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3. The Organizational Dimension
Recognize how needs are impacted by your environment
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Find personal agency to reduce conflict
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4. Preparation and Homework
Perform a needs analysis to reduce conflict
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Learn to help prevent future conflict
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