Introduction
Leveraging training for organizational success
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1. What Is a Competitive Advantage?
Learning-based competitive advantage
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A business case for organizational learning
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Build capability via organizational learning
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2. Value of a High-Functional L&D Department
Innovation and creativity
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Flexibility and adaptability
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Anticipating and meeting customer needs
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Adopting new strategies and technologies
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Loyalty and retention
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3. Locating Your Organization on the L&D Maturity Model
Level 1: Reactionary one-off training
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Level 2: Training curriculum and program
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Level 3: Develop employees and improve performance
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Level 4: Proactive capacity and capability development
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4. Linking Learning Goals to Strategic Goals
Knowledge requirements planning
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Learning requirements planning (Bill of Learning)
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Identifying and filling knowledge gaps
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Designing and evaluating knowledge requirements planning efforts
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5. Measuring the Success of L&D Efforts
Focus on business outcomes
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Choosing the right metrics
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Using analytics to monitor performance
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Ex_Files_Your_L_D_Org_Advantage.zip
(82 KB)