Introduction
What is at stake in executive decision making?
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1. Characteristics and Context of EDM
Executive vs. day-to-day decision making
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Assessing the greater risks
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Planning for long-range impacts
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Making hard choices
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2. Key Ingredients for Good Decision-Making
Getting the right data for making a decision
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Using the right tools
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Exercising proper judgment
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Communicating effectively
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Managing change
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3. Making the Decision
Determining who's involved
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Making the call
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Defining your measures
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Declaring success
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4. Common Problems
Cultural differences
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Quality of data
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Accountability and transparency
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Trust
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5. Example Decisions
Acquisition
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System implementation
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Market expansion
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Downsizing
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Conclusion
Taking a broad perspective
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Glossary_Executive_Decision_Making.zip
(102 KB)