Introduction
Assume responsibility for the new normal
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1. Leading Yourself
Take the strategic pause
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Manage your uncertainty
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Resist solving the problem
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Adapt to changing situations
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Learn how to think about thinking
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2. Leading Your Team
Turn adversity into opportunity
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Inspire resilience for your team
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Predict and plan
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Express empathy
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Help people change
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3. Leading the Organization
Be transparent in times of crisis
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Plan for contingencies
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Help organizations change
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Change and adapt as an organization
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Shaping the future with clarity
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